Greetings Colleagues, I have enjoyed reading the comments posted in this thread. One student issue that I have encountered much more lately is centered on the student expectations. I find more students approach online learning as if it is a commodity. Their tuition is paid and they have an expectation that equates to a degree. I find that sometimes students that receive negative feedback can take the feedback as a personal attack that reflects not the quality of their work, but rather an implication that they are not working hard. Of course, one can work very hard and still not achieve learning outcomes. I am curious how my colleagues handle these types of issues with their students.