Stephanie,
I just spoke with a student on the phone who has (for 4 weeks) been instisting she is following the instructions "exactly" and that her papers are "exactly" like the sample I provided. It took 5 minutes on the phone to allay 4 weeks of frustration for her (and me). I don't know why she was so adverse to speaking with me. It took multiple messages to get the call extablished. But she was pleased at the end of the call, a little sheepish, but pleased and grateful.
Dr. S. David Vaillancourt
