If the course work requires them to share private information and they do not, we talk and I ask them to talk with their adviser about this.
I can ask them to tell an experience of another person, or we talk about an experience and agree on how they can express that to others without damaging their self esteem.
Part of good admission program is to inform students of the expectations for the academic program.
I am not alone... I ask for assistance.
We must convey the reasons and justification for sharing private information.
Please note that we do not want to know confidential information.
Finally, I communicate the expectations for successfully completing the course while engaging students at risk.