Hello everyone. I hope you are all doing well. I have really enjoyed this course! I wanted to discuss the topic of student conflicts. I feel it is something that needs to be addressed by the faculty member as soon as it is discovered. Delays can create more disruption by other students taking sides in the conflict and soon learning stops and chaos ensues! Developing and requiring students to acknowledge a classroom Netiquette policy helps avoid issues. I tell my students we can disagree, but there is never a cause to be disagreeable in the classroom. Most of the colleges I teach for have their own version of a netiquette policy, so I always adhere to the posted rules. I ask students to read and acknowledge this policy via email. I ask them if they have any questions, to please let me know and if they encounter any bullying type of behavior to let me know immediately. In my Faculty Expectations section I clearly state that I have a zero tolerance policy for any bullying type of behavior. I've not had but a handful of issues in the 4 years I have been teaching online courses. I think a proactive approach, nipping infractions in the bud quickly, and a clearly stated policy helps to keep the classroom running smoothly without conflicts. Thank you! Dr. Angela Thomas