Jean, I agree 100% that students might have very valid points in regards to the material on your course as well as the design. I believe all instructors need to be reflective practitioners and we need to be constantly reviewing our courses and all feedback we get to optimize them in to the best courses they can be. To that end, I would also have a discussion with the student regarding what might be a BETTER experience or assessment in their opinion. Use their expertise to improve your course. I like they way you commented that the course is designed for a wide audience and obtaining their ideas to make it better would give you the opportunity to take that feedback and work with your dept. to FIX the defective course. Herbert Brown III