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First of all, get to know your students via Zoom or some other face-to-face medium. Many students are new to the online learning environment and are very apprehensive and need to gain a sense of security. The first few meeting are your chance to invoke trust and leadership. They need to know that you will be there in a timely manner to answer their questions and they need to know if they run into any technical problems that either you or someone else can help them with their issues.

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