With only 4 years of F2F education in the roughly 11 years of my higher education experience as a student, I can relate to so much of what this content discusses. From the other side of the screen, now having taught a fairly good number of mediated courses, I can relate to the challenges of instructors. I think that the challenges of mediated education actually draw out (exasperate) issues that exist but are accommodated for and ignored in the F2F classroom. From many conversations with students I have heard stories of grades not being posted, calls, and emails not being returned, the ambiguity of assignments unanswered. All of the excused by a culture of academia. These types of practices really need to be changed for the success of the mediated classroom.