Heather,
It is difficult to build camaraderie when there is disinterest and negativity. One suggestion is to set ground rules for the team so that they are easy to point to if you need to redirect a problem team member. Sometimes, giving the disruptive member a specific role that requires him or her to focus on one outcome is helpful. Often, approaching the person in private and expressing your concern about their behavior is enough to change their attitude and make them more of a team player.
Dr. Jamie Morley
