One of the points that this course could have made was a problem that I often see (and probably have more often that I like to admit) - we use professional jargon in general presentations. It may make us feel that we have a "leg up" on the audience, but my experience is that it often just irritates the audience. Second, they are not ever stupid as an audience, but they don't have the same experience you do, that is why you are presenting the information to them. Never talk down to them, or else you will never truly get your point(s) across. Clell Ford, Sebring, Florida