Public
Activity Feed Discussions Blogs Bookmarks Files

Lisa,
Listening is 87% part of communication. Your technique of listening is the first step in the right the direction. Sometimes people get off track when they allow personal feelings about each other get in the way of the true mission. By working it out as you suggest allows the people to take a second look at their position. Through diplomacy and your guidance most issues can be solved.

Dr. Gary Carlson

Sign In to comment