Matthew, Very comprehensive answer, Matthew. I particularly like the fact that you close out any work items so that you can give your full attention to the candidate. This is not only curteous, it is also easier for you to assess the candidate if you have given them your full attention. I also like your four step approach to the process. It takes into account all of the techniques that have been found to be effective in hiring the very best candidates, including that humane approach of building rapport with the individual. I would think that you have been quite successful with this process. Dr. Patricia Kapper