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Jeannie,
If the students do indeed feel abandoned, it can impact your retention. If those they trusted and who cared for them are no longer there, it is easier for the student to walk away at the first indication of an obstacle to their forward progress. Reorganization can have the same impact. Students like and need stability. For many students, this is precisely what they have not had in their home or past educational environments. If we can provide that for them, they are more likely to successfully complete their education.

Dr. Patricia Kapper

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