Debra,
A good manager should be able to recognize when employees are beginning to get stagnant and find ways to challenge them and find ways to get them excited about what they are doing. The performance review is a great avenue for having these kinds of discussions but they don't always need to be that formal. Informal conversations regarding the employee's performance, done in a non-threatening manner, can be viewed as a way to show you care and can inspire job satisfaction.
Dr. Patricia Kapper
