Being proactive is the best practice for being prepared for a crisis. Keep in mind crisis is just what it means. When in crisis no matter if you have a plan there are unforeseen issues. I can give you two experiences I have had where I worked for a very organized and forward thinking corporation where crisis management was a matter of practice Some of our employees were completely displaced by a hurricane. We instituted a leader council that met daily to engage in the crisis for our employees and our customers. I would like to say we were ready for all the issues but that would not be true. But through collaboration and teamwork we succeeded in bringing our service back to order within a quarter. In 2004 I was awakened to be told we had 50 federal agents in our building seizing files and computers. Again, we formed a task force to prepare for the worse. Through long days and nights we succeeded after eighteen months to be successful in proving ourselves innocent and a stellar employer for our business. This was a major crisis that we had no choice but to dig in and be successful. Through our own integrity, Creditability and professionalism from our company we survived the crisis.