Hi Marcia,
That is an excellent point and one that happens when there are interdepdencies in carrying out the process. So, knowing that, I'm curious in your organization whether there are mechanisms in place to help identify and know when work isn't completed on time so that you may proactively address this issue?
You are exactly right about the critical need to have accurate information so that you're not relying on faulty informaton. So, if you had the ability to change something in that regard what type of quality check would you put in place?