Hi Lisa, Good point. yes, that happens a lot. Students enroll at the last minute and miss orientation. However they don't have to miss the benefits. We suggest that they be required to attend the next orientation session even though they are already into the program. Also that they be assigned a coach from the very beginning who gives them a one on one orientation of all the things they missed. A student who enrolls and attends class at the last minute is going to always feel they missed something important that everyone else got. So the personal coach can help to overcome this. Thanks, Susan