Eric, Good points. We think the job description should be written so it is easy to evaluate the individual's performance. We also think that there should be an expectation of creativity on the job, thinking out of the box, and offering ideas for handling tasks better. We view all staff as important Team members who can work cooperatively and on their own. There may be a new look in job descriptions to maximize the known and unknown talents of everyone. Thanks, Susan Dr. Susan Schulz