Lazara, Interesting point. We find that an interesting exercise for Team meetings is to ask everyone on staff to draw an organization chart and show where they fit in. It is quite amazing how many different org charts the employees of one school can create. Many are consistently unaware of who they report to. Often two people will work on one task and very often things simply don't get done. It is all because people just don't know what their job is and don't ask. Try the exercise. It is very eye opening. Thanks, Susan Dr. Susan Schulz