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Coming from a proprietary school that did not require admissions representatives to be licensed, there is already a lot of information that I know I should have been aware. Financial aid is one of those. However, at my previous institution, it was always a rule to let the student know that if they had specific financial aid questions, they should be directed at the financial aid department. I have always found this to be a good rule of thumb. Surface questions seem to be fine, but the minute it needs to get detailed, I have the student meet with financial aid. Is this the practice of anyone else in the industry that may not have necessarily had to be licensed in the past?

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