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That's great awareness Azeza and finding the right balance during your inquiry calls can be tricky. Each student comes to us at various stages of the buying cycle and if we ask the right questions we can not only figure out where they are in that cycle, but how much 'necessary' information we need to provide during that call. The person asking the questions typically has control of the conversation, and as you noted, if the student is asking all of the questions they have the control. What types of questions can you ask to find out where they are in the buying cycle and how to increase their interest in your school?

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