Janie - I agree with the areas you identified for inclusion. I am also a strong advocate of designating a person as the responsible party to execute each item on the plan. Richard gave a very complete list at the beginning of this discussion thread that is worth reviewing and incorporating into plans.
I also will be posting some sample templates for this course soon for reference to all of you in the course that will include a plan template. I am hoping to get responses when those are posted as I would like to continue to update or add to the samples those to reflect recommendations from these forums.
