Nick, I think you may have misinterpreted something, somewhere along the line, Nick. The bigger issue, in the SPECIFIC scenario you describe (someone who cannot read as a pharmacy tech) is whether the individual is able to perform the essential functions of the job, with or without reasonable accommodation. If reading IS an essential function of the job, and accurate and knowledgeable reading is what is necessary for safe practice, then it would NOT be reasonable to have someone read to the disabled pharmacy tech, and that individual would not be an "otherwise qualified" person with a disability. Dr. Jane Jarrow