This is a tough one, Beth. I recently had a significant discussion with folks from a Pharmacy program about the necessity of being able to read -- not just the computer, but physician's handwriting, etc. I thought the gentleman I was speaking with made a pretty solid case. The question is complicated by the fact that, for career schools, your overall success is dependent (in part) on the hiring record of your students (something the traditional institutions don't have to deal with). I think my best suggestion would be that you sit down with the student and ask him/her how they plan to USE the degree that they might get from your program. I can think of two possibilities -- one is that the student has a goal in mind that you hadn't thought of that would require the KNOWLEDGE of the field without the practical aspect. The other is that the student does not have a full understanding of the role of a pharmacy tech and is assuming that because he/she is computer literate, all will be well. Sounds like it is time to have an open discussion about where the student wants to go!
Dr. Jane Jarrow