Tracy,
Your thoughts are extremely accurate on the importance of all three charachteristics of the Financial Aid Office. Each element is important and contributes to the overall success of the college, staff and most importantly - the student. If students and/or parents feel as they are being serviced in a timely and accurate manner, they will feel comfortable. This is very important since students will face obstacles that they have to be able to discuss with Financial Aid.
Best wishes in your continued online education.
Sincerely, Chyrl
