ROBERTO,
All of your points are valid and valuable. Whenever a FA professional handles a student or parent's information it should be with the goal of doing all aspects accurately. Being timely does not have to mean rushing to complete the process but we should manage our time to ensure that the students receive prompt, accurate and positive service.
I appreciate your comments and wish you the very best as you pursue additional online education in the financial aid areana.
Chyrl Ayers
