Acethly,
Good thoughts. All three aspects are necessary to the overall care of the student. If any of these characteristics are lacking the overall experience of the student may suffer. It is important to balance accurate and timely processing with good strong customer service skills. Do you have suggestions for the group on how they may achieve all three aspects? If so, I am sure the group would welcome your suggestions.
Best wishes in your continued online financial aid educational experience.
Chyrl Ayers