Maria,
I understand the way you feel about never enough time in the day; however, it would be very beneficial for you to start on the SFA Handbook and the Audit Guide. These tools will enable you to be aware of what is required of you in daily processing of TIV and what the auditors will be looking for annually in their review. I am sure that you third party servicer could be of assistance on where to start.
I wish you the best in your FA online education process.
Sincerely, Chyrl
