Frances,
A checklist may be a valuable tool to ensure compliance with all documents; however, it is important that your team (or possible your servicer) does some additional review. Possible once a quarter select a sample and QC for accuracy of the documents and data to validate accurate awarding, disbursing and return of funds in the case of withdrawn students. It is important to take a look at the total process not just the collection of documents.
Sincerely, Chyrl
Chyrl Ayers
