Hello Sergio,
Welcome to FA231! I hope you find this course informative and helpful.
Sounds like your current Admissions staff had a good policy on giving out FA information. They key is to make sure they "know what they don't know" and when to refer students to the Financial Aid Office.
When Admissions hires new staff members there should be some training from a member of the Financial Aid staff. Periodic meetings with a person from Financial Aid will help keep them abreast of the ever changing regulations.
