You highlight a lot of great issues, Arthur. It's good to hear that your placement department operates within Student Services and is separate and works with students and grads. Successful placement is in part dependent on the jobs in the community and saturation issues. That's why it is important for placement to communicate with the education departments. It might be time to drop a program and add other training that is more in demand in the community. This takes talking with employers and community leaders to determine what industries need trained workers and what kind of training they need. And what new companies may be coming into the community with trained worker needs. An important part of the placement department mission is to stay in touch with the community and interpret training needs to the school. We like you point about volunteering. In many situations this is effective. You might also consider creating an externship for students to learn the latest procedures and protocols in a real work setting. Thanks, Susan