Carren, Social media is a perfect intervention strategy to help you overcome the challenge you describe. As the course outlines, using social media as a department strategy is very different than merely using it as a communication tool. I hope you are more able to explain the why behind your strategy once you are finished with the course. I am here to help if you need further guidance as I will also be available in the Lounge (www.careercollegelounge.com) which is the social learning network for career college professionals so you can continue to engage me there once you complete the course and still would like guidance/information/ideas. As you continue to take the course, feel free to post your own forum discussions, ask questions, and interact will all learners. Thank you. Robert Starks Jr.