Angela, The challenges you describe are begging for a social media strategy! As you already know, there is never a magic solution to the types of challenges career professionals face but a social media strategy as outlined in the course can help provide yet another intervention strategy to address your challenges. Forming stronger partnerships from day one with students using platforms and channels they are on can help but it is a long-term strategy. Hopefully, some of the skip tracing tools can help you be an even better researcher to track down students who lose contact. Pay particular attention to the part of the course that discusses improving engagement strategies through data mining and behavior monitoring. I have used those methods many times and they worked like a charm for me. As always, I'm here to answer questions and help. Thanks for your post Angela. Robert Starks Jr.