Hi Fernandel, Finding a student's employment status is typically the "low hanging fruit." Do you use other signals to modify your approach with students such as the examples discussed in the course? For instance, when I see signals of things that interest students such as their music preferences, or the things they've "liked" on Facebook, those have often been ways to engage students in conversation to simply open dialogue. Then, as you build rapport with "MIA" students and/or re-engage them, you strategically steer the conversation down the path that is your goal but don't open with "career conversation." Have you ever used these more subtle, strategic strategies to engage any of your students based on the data you've mined? Any examples would be great to hear. Robert Starks Jr.