How do instructors share information about problem students? Do you have regular team or departmental meetings? Do you share written notes about conversations with the student?
While I agree that it's appropriate for admissions representatives to remain involved with their students as they progress through their course of study, I'm not sure they have the skill set to be the go to person in the event a student has problems. However, it would be appropriate for them to be another resource in helping the student succeed.
