retention at the first point of contact

Public

Discussion:

Robert Brown CHEP

One thing that I have become more aware of in the past few months is the prospective student's expectations of his learning experience. We should base the orientation on anything more than what will actually take place during his or her training. By focusing their goals on the training, we are preparing them for the training experience more accurately.

Related Learning Opportunities

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

RT105R - Raising the Bar to 'First-Class' Customer Service

Student Services Performance Group