Are We In More Than One Business?

Public

Discussion:

You make an interesting point here, Leonard. We should not try to be "counselors" unless we are licensed to do so. We should be ready and willing "advisors" to out students both proactively when we see a need and reactively when students bring concerns to us. Sometimes those concerns require professional services. Good schools have found a way to link students with professional services either within their communities or via a contract with service providers.

Jeffrey Schillinger

Related Learning Opportunities

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

RT105R - Raising the Bar to 'First-Class' Customer Service

Student Services Performance Group