I agree that it does take a lot of patience. I wish I had taken the ED115 course before Feb 2013. I thought my soft skills were fine. I thought because I wasn't "blowing" up or screaming out loud that I was ok, LOL.
I was diagnosed with a stress related condition called "costochondritis". I thought I was managing my stress, but I was internalizing everything which is clearly not a substitute as decompressing! Now my body lets me know when I'm not managing because I have a weird pounding/aching in my heart area and continues upward to my throat. MESSAGE: stress brings on sickness and disease.
