Providing detailed and accurate information is the key to success for the agent and the student.  Going to school in many ways represents a life change.  It is truly the responsibilty of the agent to create a clear image of the expectations, requirements, tools to be used, and potential benefits of attending my school.  I have found that the beter the picture is that you create in a potential students head, the better chance of success for both the agent and more importantly the student.  There are many exciting and important things to share with a potential student