No doubt our supervisory responsibilities extend beyond our Faculty Coach roles in the CEE Faculty Development Program. As we manage and supervise on a daily basis, it becomes imperative to earn, and maintain, the trust and respect of our educational teams. I ran across the following little excerpt from a training event I facilitated years ago; it's called "The Heart of the Matter." Though not rocket science, it is a simply a reminder of a few of the foundational precepts for people management:

H   Hear and seek to understand what your employees are really saying while focusing on their talents, characteristics, diversities and challenges

E   Earn the self-confidence of others through your competency, consistency, integrity and professionalism

A   Act to create positive relationships

R   React to situations, opportunities and outcomes as opposed to personalities and personality differences

T   Take initiative to make things better, one step at a time - it's good to focus on the big picture or ultimate desired outcome, but we often fail to recognize and celebrate our employee's accomplishments along the way that ultimately lead to the end result