Nancy,
I am curious if any other participants have had similar challenges in this area. When I worked admissions, I had the same curious need, but of course people are not very forthcoming with such information. I know there are consulting firms with whom to contract who will find this information out as an independent source and report back, but I am sure this is expensive. People are probably uncomfortable with such communications after working with someone, so I wonder if anonymous surveys could be successful. Are you familiar with SurveyMonkey? It is an online survey company that many of… >>>