Chyrl Ayers

Discussion Comment

The Most Important Characteristic of Financial Aid

Michael, Most participants in this forum felt the same as you - all three are important to the overal success of the student. If you are accurately processing the student's financial aid paperwork then you should be doing this timely and with great customer service. All three of these characteristics go hand in hand to a successful experience by student and parents. Sincerely, Chyrl Ayers

Chyrl Ayers

Discussion Comment

Difficult C-Codes

Afton, This discussion question has gleaned many different responses. When I worked at the campus level I always struggled with resolving this particular comment code, also. It can be difficult to resolve due to the storage of the resolution documentation. Sincerely, Chyrl Ayers

Chyrl Ayers

Discussion Comment

IRS Data Retrieval

Afton, I think your point is right on the mark. The more the system is able to perform for the student/parent the more successful the process will be. It is a great tool to assist and eliminate confusion. Sincerely, Chyrl Ayers

Chyrl Ayers

Discussion Comment

Application Process

Afton, I agree this was a great addition to the process of FOTW. I looked forward to the additional improvements as we move into upcoming award years. It is good to see that students and parents are using this process. Sincerely, Chyrl Ayers

Chyrl Ayers

Discussion Comment

The Auditors Are Coming!

Gabrielle, I think the process of a pre-audit or internal checklist can be very beneifical as you go into the annual audit cycle each year. Sincerely Chyrl Ayers

Chyrl Ayers

Discussion Comment

Are Processes In Your Business Office Outdated?

Gabrielle, It is great that you know the status of your processes and are able to confidently state up to date. Success comes when you are able to evaluate, test and attest to the compliance of the process. Sincerely, Chyrl Ayers

Chyrl Ayers

Discussion Comment

The Most Important Characteristic of Financial Aid

Gabrielle, Most of the participants have had similar comments on the importance of all characteristics but each has a focus point. Accurate processing normally leads to timely and good customer service. Sincerely, Chyrl Ayers

Chyrl Ayers

Discussion Comment

Collecting Third Party Statements

Frances, All you or staff will be able to do is define requirements, request and assist the student if their person needs help. Sincerely Chyrl Ayers

Chyrl Ayers

Discussion Comment

Difficult C-Codes

Frances, This question receives varying answers and Selective Service is one that others struggle to complete. Sincerely, Chyrl Ayers

Chyrl Ayers

Discussion Comment

Communicating Verification Requirements

Frances, It is great that your provide this in writing to your students. This way the student and parent (if applicable) will know exactly what is required. Sincerely, Chyrl Ayers