Cindy Bryant

Robert, Thank you for taking the time to learn the details and importance of exit counseling. The quality of the exit interviews have a direct effect on a schools Cohort Default Rate. Cindy Bryant

Khaya, In today's world of Yelp reviews and Google searches, it's easy for businesses to forget about the power of referrals. You see, prospects are bombarded by slick advertisements all day long. But that's far from what they really want. What they really want is this: to learn about your college from trustworthy friends and acquaintances that vouch for it themselves. As a result, every college needs a robust referral system to continually connect with highly qualified prospects. Cindy Bryant

Jessica, Being objective is critically important when dealing with students. Students realize when they are being treated fairly and objectively and they can respect the process. Cindy Bryant

Erika, CampusVue is a great resource for tracking D-N-C information. It seems to be a frequently used method. Cindy Bryant

Eric, This is a good point. Many prospective students are not aware that an admissions professional is not being honest BUT it is not worth the risk that is associated with non-compliance. Cindy Bryant

Melissa, Education is built on a the foundation of helping others achieve their goal. Teachers have always been inherently motivated by the success of their students. Cindy Bryant

Michael, Students need access to materials...we assume that every student has access to technology in their homes and this is not always the case. Having flexible hours available to students indicates the level of customer service your college delivers. Cindy Bryant

Linda, Welcome to the forum! Your college is taking the initiative to ensure a compliant environment. The fact that they require you to not only read the catalog but to be tested over the content speaks volumes. Cindy Bryant

Graciana, Thank you so much for joining the forum and sharing your best practices and great outcomes! Cindy Bryant

Graciana, It is great that new employees are empowered to ask as many questions as possible. Asking questions is an excellent form of learning. Cindy Bryant