Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Catalog Information

Scott, Do you find it helpful to discuss driving records and how they impact a student receiving their CDL? Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Gabriel, Thank you so much for your detailed response regarding how your school handles student disclosures. The process you are describing for gathering the student demographics is required on annual basis by the Department of Education. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Jeffrey, Thank you for sharing your schools disclosure methodology with the group. Do you ever have a student mention that they have not been able to access the disclosures, if so, how do you handle these situations? Cindy Bryant

Cindy Bryant

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Exit Interviews

Benjamin , Thank you for participating in the forum and sharing your thoughts. Cindy Bryant

Cindy Bryant

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Media Influence

Rebecca, How are we able to provide positive stories as opposed to the negative press that is out there? Here are few ideas, promote graduations by inviting the local press, send in student success stories to the Human Interests departments, invite local politicians into your schools to see for themselves what is going on, createstronger advisory boards, etc. Any one else have any ideas? Cindy Bryant

Cindy Bryant

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Misrepresentation

Adrienne, Being available to prospective and current students to guide them is an integral part of customer service. It can be a fine line between guidance and steering. Cindy Bryant

Cindy Bryant

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Handling Do-Not-Call Restrictions

Melissa, Hi! Thank you for sharing your method for handling D-N-C calls. Sometimes it is best to avoid the prospect becoming so disgruntled that they become nasty. Cindy Bryant

Cindy Bryant

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Misrepresentation

Laura, Asking questions is the best way to learn...whether it be for themselves or others...students will always respect the fact that you take the time to assist them. Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Interviews

Jason, Hi! The exit interviews that is being referred to specifically deals with financial responsibility regarding the repayment of federal loans. These exits are designed to educate the consumer and to lower the debt to income ratios to maintain Title IV finding. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Joshua, Thank you for asking a great question. Admissions is obligated to provide the disclosures that will allow students to make the best possible decision regarding their academic future, an example would be graduation rates and job rates. In student services you may need to reaffirm prior disclosures and possibly disclose more specific information regarding career opportunities. Cindy Bryant

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