Delicia De La Rosa

Discussion Comment

Using Superlatives

Why can the use of superlatives be ground for misrepresentation?

Delicia De La Rosa

Discussion Comment

Presenting Information About Your School

Given the things we cannot say in our communications to prospective students, there is information that we must provide them so that they can make informed decisions about their education and training. What is the best way to remain compliant when presenting information about your school and its outcomes?

Delicia De La Rosa

Discussion Comment

Testimonials

Why should testimonials for advertising not be solicited from current students?

Delicia De La Rosa

Discussion Comment

Accurate Disclosures

Given that the content in your institution's Disclosures is heavily regulated by the state agency, accreditors, and the US Department of Education, what do you believe is the real benefit to accurately and precisely communicating information about your school, its programs and its outcomes?

Delicia De La Rosa

Discussion Comment

The Consequences

The consequences of doing the wrong thing by mistake, or on purpose, can be severe. What do you think is the most serious consequence of not doing the right thing in your interactions with prospective students and students? Why?

Delicia De La Rosa

Discussion Comment

The Value Premise

An institution's mission is actually a value premise. How does your school's value premise contribute to its competitive advantage?

Delicia De La Rosa

Discussion Comment

Doing the Right Thing

What are some positive outcomes your school has seen by employees saying and doing the right thing in their interactions with prospective students and students?

Delicia De La Rosa

Discussion Comment

Transparency and Trust

How does transparency build trust among your institution, its students, prospective students and the community at large?

Delicia De La Rosa

Discussion Comment

Mission, Values and Empowerment

In what ways do your school's Mission and Values empower you in your job responsibilities?

Delicia De La Rosa

Blog Comment

CM105-OGL

I really enjoyed the learning games that were in the modules. This allowed for a another method of learning to be presented that was not last year.