Kathie Dherit

Discussion Comment

Sue, So true! The testimonial from a student is only half the information. Since they haven't gone through the whole process, the testimonial is really correct information. Kathie Dherit

Kathie Dherit

Discussion Comment

Doing the Right Thing

Sarah, You're right a referral from a student is the best compliment! The trust and satisfaction from that student to tell others about the school is the best thing that they can do. Kathie Dherit

Kathie Dherit

Discussion Comment

Presenting Information About Your School

Jessica, Correct, because the information you give shouldn't deceive or confuse the prospective student. Telling them all of the correct information up front, because all of the correct information is documented. Kathie Dherit

Kathie Dherit

Discussion Comment

Doing the Right Thing

Tricia , That's great to know that our employers appreciate and keep returning to YTI to get our students. Kathie Dherit

Kathie Dherit

Discussion Comment

Is Compliance an Action or a Result?

Amy, You're right, the Golden Rule does apply! Kathie Dherit

Kathie Dherit

Discussion Comment

Accurate Disclosures

Darla, We can't forget to continue building the relationship with the current students. We still need to build their trust the whole time they are in school. Kathie Dherit

Kathie Dherit

Discussion Comment

Testimonials

Jessica, Putting them on the spot is a good way to put it. We want a positive comment, and by "bribing" them to give that to us, it would be in poor taste. Kathie Dherit

Kathie Dherit

Discussion Comment

The Consequences

Barbara, Right, the consequences not only hurt us as a school, but it hurts the student as well. Kathie Dherit

Kathie Dherit

Discussion Comment

Using Superlatives

Carol, Right, a personal thought is your opinion and I may not agree with you opinion. Kathie Dherit

Kathie Dherit

Discussion Comment

The Consequences

Carole, You're right, you want to make sure you tell the person the truth, but it a manner that they will understand and not take defense to it. Choosing the right words to say and in a tone that is helpful and not hurtful. Sometimes the truth is hard to hear, but it's definitely worth it in the end. Kathie Dherit