Loren Kroh

Discussion Comment

School Commitment

Glad to hear the system is working, Paul. Keep up the good work.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Thanks, Jill. I hope the instructors appreciate the commitment you are making to their professional development.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Kristine, please tell us about the logistics of each Program Director meeting with every student at the mid-point of the term. Is time taken from class? How long are these conferences? Must be a hectic time for the PD.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How do student satisfaction surveys allow your college to do all that's possible to meet student expectations, Denise?

Loren Kroh

Discussion Comment

Intervention Strategies

MeriAnn, is this coordinated at the department level or with the DOE?

Loren Kroh

Discussion Comment

School Commitment

Paul, how successful is the calling program? Are you usually successful connecting with a student who is absent? How often is that sufficient to get them to come in for the rest of the class?

Loren Kroh

Discussion Comment

School Commitment

Melanie, what sort of surprises have you gotten from the feedback several days after they have started? Is it consistent, suggesting some corrective action?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Interesting point, Scott. I would have guessed that the unhappy students would be more likely to take the survey if they had confidence that something would be done about their complaints. Conversely, satisfied students don't want to be bothered. Do you have problems with students indiscriminately completing the survey, thus subverting the data?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Jill, how frequently do program directors or deans make classroom observations? Are they followed by coaching sessions? Are the observations part of performance reviews?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

MeriAnn, getting students to participate is a universal frustration. Do you have any techniques that have proved particularly effective?