Loren Kroh

What's the process for instructors to make a referral? Is it simple enough that they will make the referral or so complex that they ignore the service?

Mary,what do you mean by evaluating compatibility with programs? Shouldn't that be done in the admissions process?

Any examples of changes that administration has made based on the survey results?

Patricia, what sort of changes have been made in the classroom as a result of these surveys? Have the surveys led to any institutional policy changes?

How effective has this been? Are you able to change behavior and save students by engaging them at midterm? Loren Kroh

Is the discussion about expectations uni-directional - you telling them - or is it a discussion that engages the students? Loren Kroh

Is the process for discussing students a formal one? Set day/time? How often? Loren Kroh

If student opinions aren't taken into consideration, don't ask for them. This a surefire way to create a self-fulfilling prophesy. I took the time to give you my opinion; you ignored; I'm disgruntled. These surveys are very similar to requests that we get from service providers [after car service, a concert, a mail order purchase, etc]. How many do we answer? What outcomes do we expect? Why don't we complete them? Students bring the same mindset to the process. Loren Kroh

Sounds like a very sound system. How is it working? Can you document positive results?

Michael, what sort of feedback do you get from your students? Any examples of changes you made based on their input? Loren Kroh