Loren Kroh

Discussion Comment

Expectations and Satisfaction

Then what?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What advice do you have for a new instructor who isn't comfortable being Mom, Dad, Mentor and Celebrity?

Loren Kroh

Discussion Comment

Intervention Strategies

Who initiates this weekly contact? The student or the advisor? Does this really happen?

Loren Kroh

Discussion Comment

School Commitment

Great project, Joseph. Why do you refer to it as an "underground" food pantry? How often have students used it? Who manages it?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How often have you responded to a student based on survey information? What was the result?

Loren Kroh

Discussion Comment

School Commitment

Sounds like a lot of work. A lot of grading. How do you communicate the progress reports? Electronically, paper?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What changes have resulted from the survey results? How often does this happen? Do the students get feedback about the considerations of their suggestions, even if they aren't implemented?

Loren Kroh

Discussion Comment

School Commitment

I have heard many people reference a policy like this, but haven't seen it implemented very often. Do your instructors actually contact the student? What happens if they call and no one answers? Is there a standard to which people are held accountable?

Loren Kroh

Discussion Comment

Intervention Strategies

Nathan, please share more about your surveying procedure? Is this something you do verbally by asking for a show of hands or do you pass out a physical survey? What sort of questions do you ask?

Loren Kroh

Discussion Comment

Intervention Strategies

Does the Student Success Director teach an actual class? If so, who takes it and what's covered? More and more colleges are including some sort of transition skills course within their curriculum to teach learning skills, time/money/stress management, etc.