Support to students
Very likely every student needs a certain type of support especially from the instructor. It is very important then for the instructor to learn more about the situational needs of,preferably all students in the class. For personal help needed ,a one to one talk is probably the best method; for social relationship problems,I think talking to the class and trying to blend them together in a friendly way and to suggest to each one of trying to understand each other in their own humble way. For external problems you can open yourself to answer calls from family and friends to help ease any problem.
Romeo,
Good way to show the human side of being an educator. You are showing the students that you are listening to them as well as there to help them with the supports they need to be successful. Good work.
Gary
Gary Meers, Ed.D.