career college and enthusiasim.
I like to have my students think about how they look at customer service, and how they like to be treated by someone providing a service. I let them know that this is what a lot of their careers involve, customer service. Would you rather have a boring customer relationship, or one that is more fun and informative, which will also make the work day go faster, and you may end the day on a good note instead of frustration!
Stephanie,
Thank you for making these comments because you raise a very important point. Students need to understand the value of working with others, either as fellow workers or as customers. Either way they need to know how to work with them.
Gary
Gary Meers, Ed.D.
Customer service plays a huge role in any career and setting the tone with the students in the beginning of the course of what an important role it plays is their career is excellent.
Stephanie Bernard
Peter,
Good way for them to put themselves on the receiving end of being a customer so they will develop the needed customer service skills while in school. These skills will give them a leg up when they are out in the workplace.
Gary
Gary Meers, Ed.D.
